Trauma-Informed Case Manager - Housing & Benefits Navigator

Project of Easton Inc; Easton (Northampton County); On-site; USD 49,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental & vision

Retirement plan

Paid training

12 holidays

Job summary

ProJeCt of Easton is seeking a full-time Case Manager in Easton, PA to help people move from crisis toward practical next steps. You will connect emergency assistance, housing and utility support, literacy and youth services, and food pantry referrals under supervision from the Director of Programs.

The role emphasizes a strengths-based, trauma-informed approach with a real caseload and comprehensive documentation to keep funder files audit-ready.

Qualifications

• Associate degree in human services, social work, psychology, education, or related field; or equivalent case management experience.
• Ability to connect clients with emergency assistance, housing and utility help, literacy, youth services, and pantry support.
• Strong organizational skills and attention to documentation and file maintenance.

Responsibilities

• Assess needs and build a service plan and update as life changes.
• Help people apply for rental, heating, and utility assistance before paperwork gaps.
• Navigate benefits like SNAP, Medicaid, LIHEAP, housing, jobs, transportation, and healthcare; hand off inside ProJeCt.
• Work with landlords, utilities, and partners to unblock problems.
• Support adult learners, families, and Out-of-School Youth when assigned.
• Write case notes the same day and keep funder files audit-ready.

Skills

Case management

Trauma-informed

Strengths-based

Documentation

Education

Associate degree (human services, social work, psychology, education)

Job description

ProJeCt of Easton is seeking a full-time Case Manager in Easton, PA to help people move from crisis toward practical next steps. You will connect emergency assistance, housing and utility support, literacy and youth services, and food pantry referrals under supervision from the Director of Programs.

The role emphasizes a strengths-based, trauma-informed approach with a real caseload and comprehensive documentation to keep funder files audit-ready.