Case Manager: Person-Centered Coordination & Advocacy

House of Possibilities; North Easton (MA); On-site; USD 32,000 - 36,000; Full time

Job summary

House of Possibilities in Easton, MA is seeking a Case Manager to support individuals with developmental and other disabilities. The role centers on person-centered planning and coordinating ISP delivery, liaising with members, families, and staff to ensure goals are implemented through daily programming.

The position requires 2+ years in case management, a Bachelor’s degree preferred, CPR/First Aid within 2 weeks of hire, MAP within 3 months, and a valid driver’s license.

Qualifications

• Knowledge of person-centered planning, ISP development, and DDS regulations.
• Excellent written and verbal communication skills.
• Strong organizational and time-management skills; able to meet deadlines and manage multiple priorities.
• Proficiency with Salesforce, HCSIS, Microsoft/Google Workspace preferred.

Responsibilities

• Coordinate, implement, and monitor Individual Support Plans (ISPs).
• Maintain accurate and timely documentation and serve as liaison between members, families/guardians, and program staff.
• Collaborate with Site Managers and Lead MSPs to ensure member goals are implemented through daily programming and activities.
• Focus on service coordination, compliance, and communication rather than direct supervision of staff.

Skills

Person-centered planning

ISP development

Communication skills

Time management

Organizational skills

DDS regulations

Education

Bachelor’s Degree in Human Services or related field

CPR/First Aid Certification

MAP Certification

Tools

Salesforce

HCSIS

Microsoft 365

Google Workspace

Job description

House of Possibilities in Easton, MA is seeking a Case Manager to support individuals with developmental and other disabilities. The role centers on person-centered planning and coordinating ISP delivery, liaising with members, families, and staff to ensure goals are implemented through daily programming.

The position requires 2+ years in case management, a Bachelor’s degree preferred, CPR/First Aid within 2 weeks of hire, MAP within 3 months, and a valid driver’s license.