Trauma-Informed Case Manager for Immigrant Families

IISTL; Springfield (MO); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

PTO and retirement benefits

Job summary

The International Institute seeks a qualified Intensive Case Management Caseworker to provide trauma-informed case management and advocacy for immigrant and refugee clients in Springfield, MO. The role involves direct client work, collaboration with partners, and documentation to support program goals.

Responsibilities include intakes, service planning, crisis intervention, life skills training, and community referrals, with emphasis on independence and cultural sensitivity in a fast-paced

Qualifications

• MSW preferred; BSW with relevant experience accepted.
• Associate degree with 3-5 years of social services experience also considered.
• Experience working with immigrants, refugees, international populations, or trafficking survivors.

Responsibilities

• Conduct client intakes, assessments, and individualized service planning.
• Provide ongoing case management, advocacy, crisis intervention, and referrals.
• Connect clients with community resources, healthcare, benefits, transportation, and interpretation services.
• Deliver life skills training on budgeting, healthcare navigation, parenting, and public transportation.
• Meet regularly with clients in the office, homes, or community settings.
• Maintain accurate and timely case documentation and reports.
• Collaborate with community partners and agency staff to coordinate services.
• Assist with grant reporting, program documentation, outreach, and community education efforts.

Skills

Trauma-informed practices

Strong communication

Organizational skills

Problem-solving

Diversity and inclusion

Resource knowledge

Confidentiality

Education

MSW

BSW with relevant experience

Associate degree with 3-5 years of social services experience

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

The International Institute seeks a qualified Intensive Case Management Caseworker to provide trauma-informed case management and advocacy for immigrant and refugee clients in Springfield, MO. The role involves direct client work, collaboration with partners, and documentation to support program goals.

Responsibilities include intakes, service planning, crisis intervention, life skills training, and community referrals, with emphasis on independence and cultural sensitivity in a fast-paced