Trauma Clinic Operations Lead

Hughston; Montgomery (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Hughston in Montgomery, AL is seeking an experienced Medical Office Manager to oversee clinic operations, manage staff, and coordinate billing and administrative functions. You will ensure efficient patient flow, supervise front-desk and support staff, verify insurance, process authorizations, and collaborate with the Practice Administrator on hiring and policy compliance.

This role requires strong Microsoft Office skills, healthcare terminology knowledge, and a proven ability to work

Qualifications

• One year of medical clinical setting experience.
• Two years of managerial or administrative experience in a healthcare setting.
• Must have medical insurance and terminology experience.
• Must be proficient with Microsoft Office Suite.
• Must have strong customer service skills.
• Must be able to work independently and have good decision-making abilities.
• Knowledge of medical terminology.
• Valid Driver's License and insurance required; MVR may be requested.

Responsibilities

• Supervise all office staff and support personnel.
• Greet/register patients and collect co-payments, deductibles, and coinsurance.
• Liaise for internal and external complaints to the Practice Administrator.
• Coordinate billing with THC billing department, insurers, and patients.
• Verify insurance information, authorizations, and referrals.
• Serve as backup for office staff and manage staffing coverage.
• Monitor office expenses and maintain supplies inventory.
• Code employee time and PTO, and distribute time reports.
• Collaborate with Practice Administrator and HR on hiring and issues.
• Prioritize daily tasks and submit daily deposits.

Skills

Customer service

Office management

Independent work

Decision making

Microsoft Office

Education

High School Diploma or equivalent

Degree in business or healthcare administration

Tools

Athena

Job description

Hughston in Montgomery, AL is seeking an experienced Medical Office Manager to oversee clinic operations, manage staff, and coordinate billing and administrative functions. You will ensure efficient patient flow, supervise front-desk and support staff, verify insurance, process authorizations, and collaborate with the Practice Administrator on hiring and policy compliance.

This role requires strong Microsoft Office skills, healthcare terminology knowledge, and a proven ability to work