Trauma Office Lead Full Time

Hughston; Montgomery (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Hughston in Montgomery, AL is seeking an experienced Medical Office Manager to oversee clinic operations, manage staff, and coordinate billing and administrative functions. You will ensure efficient patient flow, supervise front-desk and support staff, verify insurance, process authorizations, and collaborate with the Practice Administrator on hiring and policy compliance.

This role requires strong Microsoft Office skills, healthcare terminology knowledge, and a proven ability to work

Qualifications

• One year of medical clinical setting experience.
• Two years of managerial or administrative experience in a healthcare setting.
• Must have medical insurance and terminology experience.
• Must be proficient with Microsoft Office Suite.
• Must have strong customer service skills.
• Must be able to work independently and have good decision-making abilities.
• Knowledge of medical terminology.
• Valid Driver's License and insurance required; MVR may be requested.

Responsibilities

• Supervise all office staff and support personnel.
• Greet/register patients and collect co-payments, deductibles, and coinsurance.
• Liaise for internal and external complaints to the Practice Administrator.
• Coordinate billing with THC billing department, insurers, and patients.
• Verify insurance information, authorizations, and referrals.
• Serve as backup for office staff and manage staffing coverage.
• Monitor office expenses and maintain supplies inventory.
• Code employee time and PTO, and distribute time reports.
• Collaborate with Practice Administrator and HR on hiring and issues.
• Prioritize daily tasks and submit daily deposits.

Skills

Customer service

Office management

Independent work

Decision making

Microsoft Office

Education

High School Diploma or equivalent

Degree in business or healthcare administration

Tools

Athena

Job description

Position Goal

Ensure proper flow and efficiency of Midtown clinic.

Position Responsibilities

• Supervise all office staff and support personnel.
• Greet/register patients, collects co-payments, deductibles and coinsurance.
• Liaison for all complaints internal and external-bringing issues to the attention of the Practice Administrator.
• Communicate effectively with THC billing department, insurance companies, and patients regarding billing.
• Ensure that verification of insurance is complete; verify referrals, authorizations have been obtained.
• Function as backup for office staff as needed; maintain employee coverage.
• Monitor office expenses, maintains inventory of supplies on hand.
• Code employee time and PTO, to include the distribution of time reports to employees.
• Coordinate with the Practice Administrator and HR for any hiring or employee-related issues/needs.
• Prioritize daily functions to ensure a smooth-running facility by completing batch reports and submitting daily deposits.
• Address any maintenance issues and complete requisition forms as necessary.
• Assist with casting and splinting functions during clinic hours.
• Assist with other Medical Assistant duties during clinic hours, as needed.
• Conduct annual evaluations and employee assessments/disciplinary measures.
• Register and utilize online portals to obtain authorizations.
• Maintain records for petty cash.

Position Requirements

Experience

• One (1) year of medical clinical setting.
• Two (2) years of managerial or administrative experience in a healthcare setting.
• Must have medical insurance and terminology experience.
• Must be proficient with Microsoft Office Suite.
• Must have strong customer service skills.
• Must be able to work independently and have good decisions making abilities.

• Casting and Splinting experience.
• Knowledge of Athena.

Education

• High School Diploma or equivalent.

Degree in business or healthcare administration.

Special Qualifications

• Valid Driver's License, satisfactory motor vehicle report (MVR) and proof of insurance required for position on-boarding.
• Annual MVR may be required per policy and procedure; background reports may be ran as needed throughout the course of employment.
• Must be flexible.

Knowledge of medical terminology.

Equal Opportunity Statement

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.