Transportation & Warehouse Team Lead — Flexible Schedules

H-E-B; Temple (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

H-E-B is seeking a Team Leader I for Warehouse/Transportation to supervise hourly Partners and lead daily operational decisions. You will guide and motivate teams, manage performance, and ensure service standards align with customer expectations.

The role emphasizes leadership development, adherence to SOPs, and opportunities for career growth within a fast-paced omnichannel environment. You will travel as needed and support a safe, efficient operation.

Qualifications

• Bachelor's degree or related experience.
• 1+ years of related experience.
• Experience in presentations a plus.
• Successful completion of Leadership & Development classes as assigned.

Responsibilities

• Provide daily supervision and support for an assigned group of hourly Partners; foster a trustworthy, collaborative environment.
• Clearly explain roles, expectations and performance metrics for each critical component affecting outcomes.
• Monitor and address customer needs; track complaints; drive service recovery and identify trends.
• Monitor KPIs for team performance; compare to goals and provide actionable feedback.
• Adjust labor to balance staffing and overtime while meeting facility performance expectations.
• Support Partner development; offer growth opportunities and address underperformance.
• Maintain a clean, safe, pest-free facility in line with SOPs and OSHA guidelines.
• Recognize Partner achievements.

Skills

Communication

Leadership

Influencing

Time management

Education

Bachelor's degree or related experience

Job description

H-E-B is seeking a Team Leader I for Warehouse/Transportation to supervise hourly Partners and lead daily operational decisions. You will guide and motivate teams, manage performance, and ensure service standards align with customer expectations.

The role emphasizes leadership development, adherence to SOPs, and opportunities for career growth within a fast-paced omnichannel environment. You will travel as needed and support a safe, efficient operation.