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H-E-B in Temple, Texas seeks a Team Leader I to oversee warehouse or transportation operations and develop people leadership. You will lead a team of hourly Partners and drive efficiency across daily activities.
You will supervise, explain roles and expectations, monitor KPIs, and adjust staffing to balance workload and overtime. Emphasis on safety, cleanliness, and partner development.
As a Team Leader I for H-E-B Warehouse or Transportation, you\'ll manage different areas of operation to develop expertise in people leadership and tactical operational leadership. You\'ll lead a team of hourly Partners.
Key Responsibilities & Essential Functions: Management / Operations: Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters) Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines Recognizes Partner achievements The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Work Experience: 1+ years of related experience
Function in a fast-paced distribution center and office environment Travel by car or plane with overnight stays Work flexible and/or rotating schedules, including overnights, weekends, and holidays Work in multiple temperature zones Safely maneuver facility in compliance with OSHA regulations The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 2/1/2017