Warehouse Team Lead I — People & Operations Leader

H-E-B; Houston (TX); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

H-E-B Warehouse or Transportation seeks a Team Leader I to guide different operation areas and develop leadership within a team of hourly Partners. You will provide tactical operational leadership and drive service, safety, and performance across shifts.

The role emphasizes communication of expectations, monitoring key performance indicators, and ensuring compliance with SOPs and OSHA guidelines while maintaining a positive, productive work environment.

Qualificações

• Minimum 1 year of related experience or a Bachelor’s Degree.
• Strong knowledge of department operations and applicable employment laws.

Responsabilidades

• Supervise and support hourly Partners; foster teamwork and performance.
• Explain roles, expectations and performance measures to Partners.
• Operate a team meeting customer needs and resolve complaints; track trends.
• Monitor KPIs; balance staffing and overtime to meet daily goals.
• Develop Partners with growth opportunities; address underperformance.
• Maintain safe, clean, compliant facility per SOPs and OSHA guidelines.

Conhecimentos

Team leadership

Operations knowledge

Communication skills

Analytical skills

Project management

Negotiation

Attention to detail

Formação académica

Bachelor’s Degree

1+ years of related experience

Descrição da oferta de emprego

H-E-B Warehouse or Transportation seeks a Team Leader I to guide different operation areas and develop leadership within a team of hourly Partners. You will provide tactical operational leadership and drive service, safety, and performance across shifts.

The role emphasizes communication of expectations, monitoring key performance indicators, and ensuring compliance with SOPs and OSHA guidelines while maintaining a positive, productive work environment.