Transportation Team Lead — People & Operations

H-E-B; Houston (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

H-E-B is seeking a Team Leader I to supervise a group of hourly Partners in a warehouse or transportation setting. You will guide daily operations, align staffing with goals, and drive performance across safety, service, and quality metrics.

Responsibilities include coaching Partners, interpreting KPIs, and ensuring a clean, compliant facility. Travel and shift flexibility may be required to meet business needs.

Qualifications

• Bachelor’s degree or 1+ years of related experience required.
• Strong knowledge of operations and department programs.
• Understanding of EEOC and employment laws at the department level.
• Proven ability to supervise and develop staff in a fast-paced setting.
• Ability to read and interpret performance metrics and KPIs.

Responsibilities

• Lead a team of hourly Partners and provide daily supervision.
• Explain roles, expectations and performance measures clearly.
• Monitor customer service standards and address issues promptly.
• Balance staffing and overtime while meeting daily goals.
• Develop Partners and provide growth opportunities.
• Maintain a safe, clean, and organized facility compliant with SOPs.

Skills

Operational leadership

Team supervision

Communication skills

Analytical thinking

Project management

Negotiation & influence

Multi-priority management

Software literacy

Education

Bachelor’s Degree or 1+ years of related experience

Job description

H-E-B is seeking a Team Leader I to supervise a group of hourly Partners in a warehouse or transportation setting. You will guide daily operations, align staffing with goals, and drive performance across safety, service, and quality metrics.

Responsibilities include coaching Partners, interpreting KPIs, and ensuring a clean, compliant facility. Travel and shift flexibility may be required to meet business needs.