Transportation Supervisor: Route Planning & Oversight

Beacon Mobility; Bridgeport (CT); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

WE Transport LLC is seeking a capable supervisor to manage a fleet of 30-60 drivers and monitors. You will design efficient routes, assign tasks based on skill and performance, and maintain professional communication with guardians, clients, and staff.

The role requires a proactive, customer-focused leader with strong organizational skills and tech proficiency. You will ensure compliance, mentor drivers, and handle monthly billing records in a busy office setting.

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to client needs.
• Record, retrieve and deliver messages accurately; solve operational problems while maintaining professional relations.
• Maintain compliance with company policies; develop driver skills through discussion and example.
• Promote good performance and address non-compliance with company rules.
• Spend time behind the wheel to know routes, clients, drivers, and programs; provide emergency backup.
• Build and maintain positive relationships with supervisees.
• Develop rapport with customers including guardians and clients of all ages and partnering organizations.
• Maintain detailed records to perform monthly billing counts.

Skills

Supervisor experience

Customer service

Problem solving

Learn programs/clients/employees

Enjoy working with children

Technology skills (Office, Chrome, etc

Valid driver’s license

Office environment adaptability

Physical ability for 8-hour shift

Flexible scheduling

Tools

Microsoft Office

Google Chrome

Android tablets

Job description

WE Transport LLC is seeking a capable supervisor to manage a fleet of 30-60 drivers and monitors. You will design efficient routes, assign tasks based on skill and performance, and maintain professional communication with guardians, clients, and staff.

The role requires a proactive, customer-focused leader with strong organizational skills and tech proficiency. You will ensure compliance, mentor drivers, and handle monthly billing records in a busy office setting.