Transportation Operations Supervisor

Beacon Mobility; Texas; On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Flexible schedule

Early morning shifts

Job summary

Beacon Mobility is hiring a Dispatch Supervisor to oversee 30-60 drivers and monitors across multiple regions. You will develop and implement efficient routes tailored to client needs, assign driver tasks according to skills, and address operational issues while maintaining professional relations with guardians, clients, staff, and partner organizations.

The role requires strong leadership, excellent customer service, and problem-solving abilities.

Qualifications

• Must have prior supervising experience.
• Excellent customer service skills and attention to detail.
• Strong problem solving and initiative; learn programs, clients and employees.
• Proficient with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver's license and respond to coverage needs as required.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Flexible schedule including early morning shifts.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across regions to meet client needs.
• Assign driver tasks reflecting skills and performance; resolve operational issues.
• Maintain detailed records for monthly billing counts and compliance with policies.
• Provide emergency back-up for absent drivers and ensure coverage.
• Foster professional relationships with guardians, clients, program staff and partners.

Skills

Supervising experience

Customer service

Detail oriented

Problem solving

Technology skills

Tools

Microsoft Office Suite

SharePoint

Google Chrome

Android tablets

Google Chrome

Android tablets

Job description

Beacon Mobility is hiring a Dispatch Supervisor to oversee 30-60 drivers and monitors across multiple regions. You will develop and implement efficient routes tailored to client needs, assign driver tasks according to skills, and address operational issues while maintaining professional relations with guardians, clients, staff, and partner organizations.

The role requires strong leadership, excellent customer service, and problem-solving abilities.