Transportation Ops Leader & Onboarding Coach

WM (Waste Management); Moreno Valley (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Stock purchase plan

401(k) with company match

Paid vacation

Holidays

Personal days

Life insurance

Short-term disability

Job summary

WM (Waste Management) is seeking an Operations Manager in Moreno Valley, CA to lead onboarding, development, and performance management of drivers and helpers. This hands-on leader will coach across the operation, ensuring safety, accountability, and effective daily execution.

You will use data to drive improvements, mentor frontline teams, and collaborate with peers and leadership. A background in transportation and logistics and at least two years of people management is required; a strong

Qualifications

• Associate's degree or equivalent experience
• High School Diploma and two years of relevant work experience
• Must be at least 18 years old and
• Legally eligible to work in the country where the position is located
• Valid Driver's License Upon Hire

Responsibilities

• Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties
• Meet with new frontline employees daily to ensure consistent communication and support of onboarding
• Provide timely and consistent touchpoints with frontline employees.
• Regular review of best practices to enhance daily performance
• Focus on understanding and progress of frontline employee career goals
• Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success
• Actively practice and seek feedback on coaching conversations.
• Lead by example to ensure safety practices are paramount with each employee and
• Teaching and developing an understanding of the WM Way
• Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
• Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Skills

People leadership

Coaching

Communication

Bilingual

Adaptability

Data-driven decisions

Safety awareness

Team collaboration

Operations leadership

Education

Associate's Degree (accredited)

High School Diploma (accredited)

Job description

WM (Waste Management) is seeking an Operations Manager in Moreno Valley, CA to lead onboarding, development, and performance management of drivers and helpers. This hands-on leader will coach across the operation, ensuring safety, accountability, and effective daily execution.

You will use data to drive improvements, mentor frontline teams, and collaborate with peers and leadership. A background in transportation and logistics and at least two years of people management is required; a strong