Transportation Operations Lead: Route & Driver Coach

DS Bus Lines; Chelmsford (MA); On-site; USD 52,000 - 65,000; Full time

Job summary

DS Bus Lines in Chelmsford, MA seeks a Transportation Coordinator to supervise 30-60 drivers and monitors, and to develop efficient routes across multiple regions tailored to client needs.

You will assign drivers, handle communications, maintain billing records, and ensure policy compliance, while supporting drivers, guardians, and program staff in a fast-paced office environment. The position requires flexibility, strong problem solving, and a customer-focused mindset.

Qualifications

• Must have prior supervising experience.
• Excellent customer service skills and attention to detail.
• Ability to learn programs and adapt to client needs.
• Enjoy working with children and guardians.
• Strong technology skills with common office tools.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across regions.
• Assign driver placements reflecting skills and performance.
• Receive, record, retrieve and deliver messages accurately.
• Maintain compliant records and monthly billing counts.

Skills

Supervising

Customer service

MS Office

Route planning

Problem solving

Communication

Driving

Tools

SharePoint

Outlook

Android tablets

Job description

DS Bus Lines in Chelmsford, MA seeks a Transportation Coordinator to supervise 30-60 drivers and monitors, and to develop efficient routes across multiple regions tailored to client needs.

You will assign drivers, handle communications, maintain billing records, and ensure policy compliance, while supporting drivers, guardians, and program staff in a fast-paced office environment. The position requires flexibility, strong problem solving, and a customer-focused mindset.