Transportation Operations Lead — Flexible Schedule

Beacon Mobility; Gardner (MA); Sur place; USD 28 000 - 40 000; Plein temps

Résumé du poste

Beacon Mobility, via NRT Bus, Inc., seeks an experienced supervisor to lead 30–60 drivers and monitors, coordinating routes across multiple regions to meet client needs. You will assign drivers, record communications, and solve operational issues while maintaining professional relations with guardians, clients, and staff.

You will develop driver skills, enforce policies, and ensure accurate monthly billing records.

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
• Must be able to work comfortably in a small and busy office environment.
• Must be able to sit, stand, stretch, reach, lift and walk during an 8-hour shift.
• Must be flexible and adaptable with ever-changing assignments.
• Flexible schedule including early morning shifts.

Responsabilités

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions.
• Assign driver assignments reflecting knowledge of skills and performance.
• Maintain detailed and organized records for monthly billing counts.
• Build and maintain positive relationships with drivers, guardians, clients, and staff.
• Promote good performance and address non-compliance with company rules.

Connaissances

Supervising experience

Customer service

Tech skills (Office)

Problem solving

Outils

Microsoft Office

SharePoint

Outlook

Android tablets

Description du poste

Beacon Mobility, via NRT Bus, Inc., seeks an experienced supervisor to lead 30–60 drivers and monitors, coordinating routes across multiple regions to meet client needs. You will assign drivers, record communications, and solve operational issues while maintaining professional relations with guardians, clients, and staff.

You will develop driver skills, enforce policies, and ensure accurate monthly billing records.