Transportation Manager - 3PL Ops & Customer Service Lead

Flex Logistics; Jamesburg (NJ); On-site; USD 85,000 - 120,000; Full time

Job summary

Flex Logistics, a seasoned 3PL, seeks a Transportation Manager in Jamesburg, NJ. You will lead daily transportation operations, including routing, scheduling, and dispatch, ensuring timely, cost-efficient deliveries with superior customer service.

You'll manage carrier relationships, enforce DOT safety standards, and collaborate with warehousing and operations to optimize end-to-end logistics, track KPIs, and maintain accurate documentation while driving continuous process improvements.

Qualifications

• Must have a customer-centric approach.
• Strong operations management to optimize processes and KPIs.
• Excellent customer service and communication skills.
• Experience in logistics, distribution, or transportation management, preferably 3PL.
• Knowledge of DOT regulations, safety standards, and compliance requirements.
• Strong problem-solving, organizational, and time-management abilities.
• Associate or Bachelor’s degree in Supply Chain, Logistics, or related field preferred; equivalent experience considered.

Responsibilities

• Oversee routing, scheduling, and dispatching to ensure timely and cost-efficient delivery.
• Manage carrier relationships and provide white glove service.
• Monitor accounts and ensure compliance with safety and regulatory requirements.
• Optimize transportation costs and collaborate with warehouse/operations teams for end-to-end logistics.
• Track key performance indicators and maintain accurate documentation.
• Continuously improve transportation processes and service levels.

Skills

Customer-centric

Operations management

Customer service

Communication skills

Education

Associate or Bachelor’s degree in Supply Chain/Logistics/Business

Job description

Flex Logistics, a seasoned 3PL, seeks a Transportation Manager in Jamesburg, NJ. You will lead daily transportation operations, including routing, scheduling, and dispatch, ensuring timely, cost-efficient deliveries with superior customer service.

You'll manage carrier relationships, enforce DOT safety standards, and collaborate with warehousing and operations to optimize end-to-end logistics, track KPIs, and maintain accurate documentation while driving continuous process improvements.