TRANSPORTATION MANAGEMENT COMMUNICATION SPECIALIST I

The State of New Hampshire; Concord (NH); On-site; USD 25,000 - 32,000; Part time

Job summary

The State of New Hampshire's Department of Transportation seeks a Transportation Management Communication Specialist I in Concord. This part-time, third-shift role processes and disseminates information via the TMC's Transportation Management System (TMS).

The position requires flexibility for nights, weekends, and holidays, with potential call-back duties during events or emergencies. Responsibilities include monitoring traffic data, coordinating with TMC staff, and providing timely information

Qualifications

• Equivalent combination of 2 years of education and experience after high school.
• Two years in a field including dispatching, communications, emergency response, IT or related field.

Responsibilities

• Scans display wall to obtain traffic management information.
• Communicates with TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS.
• Uses multi-channel telephone and radio headset to communicate with staff and public about traffic management and events.
• Adheres to risk management, safety, and environmental standards and orders.

Skills

Dispatching

Communications

Emergency response

Information technology

Education

Equivalent combination of 2 years education/experience

Job description

Transportation Management Communication Specialist I

Job ID: 53175

Position #TMPPT4322

USD 17.810-23.390

3rd Shift / Part-Time Position

Department of Transportation, Bureau of Transportation Systems Management & Operations

110 Smokey Bear Boulevard / Concord, NH

Employment Type: PART-TIME

Post Date: 08/27/2026

Close Date: 11/05/2026

SUMMARY

To receive, process, and disseminate information using the Transportation Management Center's Transportation Management System (TMC's TMS).

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS

• Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school. Two years in a field or occupation including dispatching, communications, emergency response, information technology or related field.

OTHER REQUIREMENTS

• Selected candidate will undergo a fingerprint-based criminal background check.
• Must be willing to work an extended and/or flexible schedule, including nights, weekends and holidays, and may be required to report to work with little notice during transportation events and/or emergencies as needed.
• Must be available for call-back duty with little notice during transportation events and/or emergencies as required.

RESPONSIBILITIES

• Scans display wall visually to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.
• Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

DISCLAIMERS

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

The work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

CONTACT

For assistance creating your talent profile or applying online please contact Pamela Shore, Training and Recruitment Specialist, at [phone] or at [e-mail]

For additional information contact Nick King, Administrator, at [phone] or [e-mail].

EEO STATEMENT

EOE

TDD ACCESS

Relay NH 1-800-735-2964