TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I

The State of New Hampshire; Concord (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

The State of New Hampshire, Department of Transportation, Bureau of Transportation Management Communications Specialist I, seeks a full-time candidate to receive, process, and disseminate traffic information using the TMC’s TMS. The role requires coordinating with operators during transit events and emergencies.

You will monitor real-time data, communicate across multi-channel systems, and support response efforts, with a flexible schedule that may include nights, weekends, and holidays as

Qualifications

• Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school.
• License/Certification: None
• Other Requirements: Selected candidate will undergo a fingerprint-based criminal background check; must be willing to work flexible hours; must be available for call-back duty during transportation events or emergencies.

Responsibilities

• Scans display wall to obtain traffic management information.
• Communicates with other TMC operators and supervisors to coordinate traffic management activities.
• Monitors real-time traffic flow data from multiple sources.
• Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.
• Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).
• Uses multi-channel telephone and radio headset to communicate with staff and the public about traffic events.

Skills

Dispatching

Communications

Emergency response

Information technology

Education

Equivalent combination of 2 years of education and work experience

Job description

For assistance, contact the State of New Hampshire - Division of Personnel
Monday through Friday 8:00 AM - 4:00 PM EST 603-271-3261 or [e-mail]

TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I (Job ID: 53310)

State of New Hampshire Job Posting

Department of Transportation

Bureau of Transportation Systems Management & Operations

110 Smokey Bear Boulevard / Concord, NH

TRANSPORTATION MANAGEMENT COMMUNICATIONS SPECIALIST I

Position #21087

$17.81/hour - $23.39/hour

*See total compensation information at the bottom of announcement.

******************************************************

Build Your Career. Build Your Community. Build New Hampshire.

******************************************************

The State of New Hampshire, Department of Transportation, Bureau of Transportation Management Communications Specialist I, has a full-time vacancy for a Transportation Management Communications Specialist I.

SUMMARY

To receive, process, and disseminate information using the Transportation Management Center’s Transportation Management System (TMC’s TMS).

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

Other information:

MINIMUM QUALIFICATIONS

Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school. Two years in a field or occupation including dispatching, communications, emergency response, information technology or related field.

License/Certification:None

Other Requirements

1. Selected candidate will undergo a fingerprint-based criminal background check.

2. Must be willing to work an extended and/or flexible schedule, including nights, weekends and holidays, and may be required to report to work with little notice during transportation events and/or emergencies as needed.

3. Must be available for call-back duty with little notice during transportation events and/or emergencies as required.

Trainee Option: Not Applicable

PREFERRED QUALIFICATIONS

None

AFTER-HIRE REQUIREMENTS

None

CAREER ADVANCEMENT OPPORTUNITIES

In-Band Advancement Available: ☐ Yes ☒ No

Criteria: None

Broad Group Level Advancement Available: ☐ Yes ☒ No

Criteria: None

DISCLAIMERS

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES

DETAILED TASKS (AGENCY/POSITION-SPECIFIC)

Scans display wall visually to obtain traffic management information.

Communicates with other TMC operators and supervisors to coordinate traffic management activities.

Monitors real-time traffic flow data from multiple sources.

Operates camera and scans multiple monitors to monitor, verify, and diagnose traffic events.

Monitors and evaluates environmental conditions and RWIS (Roadway Weather Information Systems).

Uses multi-channel telephone and radio headset to communicate with other NHDOT employees, other TMC operators, TMC supervisors, interagency traffic management personnel, and public about traffic management and traffic events.

Performs and oversees work in full conformance with all risk management, safety, and environmental standards, regulations, and administrative orders.

For assistance creating your talent profile or applying online please contact Pamela Shore, Training and Recruitment Specialist, at [phone] or at [e-mail]

For additional information contact Nicholas King, Administrator, at [phone] Or [e-mail] .

*TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits:

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits

*Dental Plan at minimal cost for employees and their families ($500-$1800 value)

* Flexible Spending healthcare and childcare reimbursement accounts

*State defined benefit retirement plan and Deferred Compensation 457(b) plan

*Work/life balance flexible schedules, paid holidays and generous leave plan

*$50,000 state-paid life insurance plus additional low-cost group life insurance

*Incentive-based Wellness Program (ability to earn up to $500)

Total Compensation Statement Worksheet:

https://www.das.nh.gov/jobsearch/compensation-calculator.aspx

Want the specifics? Explore the Benefits of State Employment on our website:

https://www.das.nh.gov/hr/documents/BenefitBrochure.pdf

https://www.das.nh.gov/hr/index.aspx

EOE

TDD Access: Relay NH 1-800-735-2964