Telecommunication Analyst I

Massachusetts Department of Public Health; Boston (MA); On-site; USD 71,000 - 104,000; Full time

Job summary

Massachusetts Department of Transportation is seeking a Telecommunication Analyst I to install, operate, maintain and repair voice, data, video, and related software across MassDOT facilities. The role includes 24/7 on-call duties, night shift scheduling, and collaboration with multiple MassDOT departments.

Requirements include telecom experience, FCC Radio license, IP and safety knowledge, and Massachusetts license credentials. Position is full-time and based in Massachusetts with on-site work.

Qualifications

• One year of full-time or equivalent telecom experience including installation and repair of telecom/electronic equipment.
• Education toward a degree may be substituted as described.

Responsibilities

• Maintain, troubleshoot, and repair MassDOT communication and electronic systems 24/7/365.
• Provide On-Call service on a rotating seniority schedule.
• Perform corrective and preventive maintenance on life safety systems.
• Install voice, data, and video infrastructure for MassDOT facilities.
• Install new equipment for radio, fiber optic, telephone systems.
• Support Communications Engineers in installing and upgrading systems.
• Learn software packages associated with equipment and comply with safety procedures.
• Perform other related duties as required.

Education

FCC Radio license

Massachusetts Class D license

Certificate from electronic technical school

Associate's degree in electrical engineering technology

Job description

An Official website of the Commonwealth of Massachusetts

Job Description - Telecommunication Analyst I (260006BO)

Job Description

Telecommunication Analyst I - ( 260006BO )

Description

Position Summary

The selected applicant for this position executes assignments for the installation, operation,maintenance and repair of the voice, data, video, and software related to all MassDOT communication,electronic and Intelligent Traffic System (“ITS”) including, but not limited to: two-way radio,fiber optic, telephone private branch exchange, programmable controllers, tunnel ventilation,carbon monoxide and hydrocarbon gas monitoring, local field controllers, remote terminal units,overhead and portable variable message signs, emergency telephone, automatic gates, highwayadvisory radio traffic and security video, security access control, integrated project controlsystem, real-time traffic monitoring and ancillary electronic equipment. Work with all MassDOTdepartments and agencies: electrical, maintenance, State Police, toll, administration, RMV, MBTA, EMS,BFD, BPD, DCR, and various other personnel, to insure continuous operation of all equipment.Responsible for providing technical support for all systems and equipment. Required to professionally interface with all departments involved in engineering, operation, and maintenance.

Duties and Responsibilities

Maintain, troubleshoot, and repair all MassDOT communication and electronic systems on a 24/7/365basis to ensure continuous operation of life safety equipment.

Provide On-Call service based on a rotating seniority schedule and calls from the CommunicationSupervisor or Eng in charge.

Perform corrective and preventive maintenance on various life safety systems.

Ability to work from a ladder, platform lift truck, or bucket truck. Perform duties insidefacility buildings, outside areas along roadways work zone areas as required.

Install voice, data, and video infrastructure for all MassDOT facilities: Highway OperationsCenters, Registry of Motor Vehicles, State Transportation Building, District Headquarters,drawbridges, maintenance depots, State Police barracks, ventilation buildings, etc.

Install new equipment for various systems, radio, fiber optic, telephone, etc.

Install and maintain radios in all MassDOT and State Police vehicles and facilities.

Support Communications Engineers in installing and upgrading systems.

Perform routine and emergency system evaluation and testing.

Learn unique software packages associated with each piece of equipment.

Comply with all policies, practices, and safety procedures.

Perform other related duties as required.

This position is third shift, Sunday through Friday, 11:00PM – 7:00AM. Shifts are bid everyOctober, or due to special circumstances, and shift changes are determined by seniority.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers .

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

HighwayJobs

Qualifications

Minimum Entrance Requirements

Applicants must have at least (A) one year of full-time or equivalent part-time, experience in the field of telecommunications, including the installation and repair of telecommunications and electronic equipment or B) any equivalent combination of the required experience and the substitutions below.

Substitutions

• I. A certificate from a recognized electronic technical school.
• II. A current and valid Class D Systems Installer/Technician License issued by the Massachusetts Board of State Examiners of Electricians.
• III. A current and valid FCC Radio license issued by the Federal Communications Commission.
• IV. An Associate's degree or higher with a major in electrical engineering technology or electronic technology may be substituted for the required experience.

SPECIAL REQUIREMENT: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at [e-mail].

For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.

For disability-related reasonable accommodation or alternative application method, call ADA Coordinator, Lucy Bayard, at 857-274-1935.

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

An Equal Opportunity / Affinitive Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job

Information Systems and Technology

Agency

Massachusetts Department of Transportation

Schedule

Full-time

Shift

Night

Job Posting

Sep 25, 2026, 6:11:42 PM

Number of Openings

2

Salary

70,991.61 - 103,648.90 Yearly

If you have Diversity, Affinitive Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator : Derrick Mann - 8573688541

Bargaining Unit : DOT

Confidential : No

Potentially Eligible for a Hybrid Work Schedule : No