Transportation Management Center Operator Senior - Kanawha Co.

State-of-West-Virgini; West Virginia; Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

State-of-West-Virgini is seeking a Lead Worker to manage an Intelligent Transportation Fusion Center, supervising Traffic Management Center Operators and coordinating traffic control. You will oversee incident response, system monitoring, and communications to minimize congestion.

Requirements include a high school diploma and at least four years of emergency telecommunication experience; travel may be required and a valid driver’s license is needed.

Qualifications

• Ability to speak clearly and maintain good communication with the public and staff.
• Read, understand and interpret office procedures and regulations.
• Computer skills required for operating traffic management systems and related software.

Responsabilités

• Lead, coordinate and train Traffic Management Center Operators.
• Oversee traffic systems control and incident/congestion management.
• Communicate effectively to support operations and emergency response.
• Perform related clerical and technical tasks as assigned.

Connaissances

Communication skills

Reading procedures

Computer skills

Telephone etiquette

Formation

High school diploma or equivalent

Description du poste

Disclaimer-this position will be considered classified-exempt and “at will.”

Under general supervision an employee in this classification works as a lead worker in an Intelligent Transportation Fusion Center; Leads, coordinates and trains Traffic Management Center (TMC) Operators. Work involves traffic systems control, incident/congestion management, and communications. Employees operate state-of-the-art computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. Employees undergo training and are assigned progressively responsible duties in traffic detection monitoring, programming motorist information systems, assessing incident scenes, and operating radio communications systems. Employees perform a variety of clerical, technical tasks and other related duties. May be required to work rotating shifts (evenings, nights, weekends, holidays). In the event of emergency highway conditions, employees are subject to callback during scheduled off-hours. May be assigned as needed to relief shifts at the Division of Homeland Security & Emergency Management during periods of heightened security or during emergency operations. Ability to speak clearly, good communication skills and telephone etiquette required. Must be able to read, understand and interpret office procedures, and rules and regulations. Computer skills required. Performs related work as required.

Preference may be given to Candidates with these qualifications

Education / Training

• Graduation from a standard high school or equivalent.

Experience

• Four (4) years full-time or equivalent part-time paid experience as an emergency telecommunicator, or equivalent experience in an electronic management center.

Additional Requirement

Travel may be required; therefore, a valid driver’s license is required.

Promotional Only

Four (4) years as an Transportation Intelligent Fusion Center Operator may substitute for the required experience.