Transportation Dispatcher: Carrier Sourcing & Routing

J.W. Logistics, LLC; Houston, Northern (TX, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

J.W. Logistics, LLC is seeking a dispatch-focused professional to support Operations in Houston, TX. Responsibilities include executing the dispatch process, delivering excellent customer service to customers and drivers, and ensuring carriers meet required criteria.

The role involves carrier sourcing, regular dispatch of freight, and optimizing routes for cost efficiency while maintaining strong carrier and customer relationships.

Qualifications

• High school education required.
• Proficient with Microsoft Office.
• Strong communication with the team and operations.

Responsibilities

• Provide excellent customer service to customers and drivers.
• Source and develop carriers.
• Dispatch customer-controlled freight regularly and accurately.
• Verify carriers meet internal/external requirements.
• Optimize routing to reduce costs.
• Act as liaison to resolve driver and carrier issues.
• Maintain carrier and customer base.
• Perform other related duties as required.

Skills

Microsoft Office

Team communication

Professional attitude

Prioritizing & multitasking

Strong work ethic

Customer service

Time management

Adaptability in fast-paced environment

Education

High School

Job description

J.W. Logistics, LLC is seeking a dispatch-focused professional to support Operations in Houston, TX. Responsibilities include executing the dispatch process, delivering excellent customer service to customers and drivers, and ensuring carriers meet required criteria.

The role involves carrier sourcing, regular dispatch of freight, and optimizing routes for cost efficiency while maintaining strong carrier and customer relationships.