Senior Dispatcher: Route Optimization & Carrier Relations

Jw Logistics Operations Llc; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Jw Logistics Operations Llc in Houston, TX is seeking a skilled dispatcher with a focus on delivering reliable customer service and efficient freight movement. The role requires 2+ years in transportation or third-party dispatch and 2 years dispatching experience, with additional warehouse or truck driving exposure preferred.

You will regularly dispatch customer-controlled freight, verify carrier approvals, optimize routing for cost efficiency, and serve as a liaison to resolve driver and

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience.

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

Skills

Customer service

Communication

Time management

Multitasking

Team collaboration

Professionalism

Tools

Microsoft Office

Job description

Jw Logistics Operations Llc in Houston, TX is seeking a skilled dispatcher with a focus on delivering reliable customer service and efficient freight movement. The role requires 2+ years in transportation or third-party dispatch and 2 years dispatching experience, with additional warehouse or truck driving exposure preferred.

You will regularly dispatch customer-controlled freight, verify carrier approvals, optimize routing for cost efficiency, and serve as a liaison to resolve driver and