Logistics Dispatcher — Route Optimization & Customer Care

Jw Logistics Operations; Rogers (AR); On-site; USD 25,000 - 30,000; Full time

Job summary

Jw Logistics Operations in Rogers, Arkansas is seeking a Dispatcher to execute the dispatch process, support Operations, and provide exceptional customer service to customers and drivers.

The role requires an early morning start with hours that may vary based on business and operational needs. Candidates should have 2+ years of dispatch experience and be able to coordinate carriers, optimize routing, and assist the team.

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

Skills

Dispatching

Customer service

Tools

Microsoft Office

Job description

Jw Logistics Operations in Rogers, Arkansas is seeking a Dispatcher to execute the dispatch process, support Operations, and provide exceptional customer service to customers and drivers.

The role requires an early morning start with hours that may vary based on business and operational needs. Candidates should have 2+ years of dispatch experience and be able to coordinate carriers, optimize routing, and assist the team.