Freight Dispatcher: Routing & Carrier Sourcing

Jw Logistics Operations; Rogers (AR); On-site; USD 25,000 - 30,000; Full time

Job summary

Jw Logistics Operations in Rogers, AR is seeking an experienced Dispatch Coordinator to support Operations by executing dispatch processes and delivering exceptional service to customers and drivers. You will verify carriers, source partners, and dispatch freight while maintaining accuracy and compliance.

The role requires strong Microsoft Office skills, effective communication, and the ability to prioritize tasks in a fast-paced, team-focused environment with occasional second or third shifts.

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience.

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective.
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

Skills

Dispatching

Customer service

Communication

Time management

Multi-tasking

Team coordination

Tools

Microsoft Office

Job description

Jw Logistics Operations in Rogers, AR is seeking an experienced Dispatch Coordinator to support Operations by executing dispatch processes and delivering exceptional service to customers and drivers. You will verify carriers, source partners, and dispatch freight while maintaining accuracy and compliance.

The role requires strong Microsoft Office skills, effective communication, and the ability to prioritize tasks in a fast-paced, team-focused environment with occasional second or third shifts.