Ops Dispatcher & Carrier Relations Specialist

Jw Logistics Operations Llc; Rogers (AR); On-site; USD 42,000 - 52,000; Full time

Job summary

Jw Logistics Operations Llc is seeking a dispatch specialist to execute the dispatch process supporting Operations, delivering excellent customer service to drivers and customers, and optimizing routes for cost efficiency.

The role requires 2+ years in transportation/dispatch, warehouse or driving experience, and strong proficiency with Microsoft Office. Expect early morning shifts with potential 2nd/3rd shifts in a fast-paced environment, and light lifting.

Qualifications

• 2+ years’ transportation and third-party dispatch experience.
• 1-2 years’ warehouse experience or truck driving experience.
• 2 years’ dispatching experience.

Responsibilities

• Provides excellent customer service to both internal and external customers.
• Responsible for carrier sourcing and development.
• Regularly and accurately dispatches customer-controlled freight.
• Responsible for verifying carriers are approved and meet all internal/external requirements.
• Optimize routing to be cost effective.
• Acts as liaison for solving driver and carrier issues.
• Responsible for maintaining carrier and customer base.
• Performs other incidental and related duties as required.

Skills

Microsoft Office

Customer service

Multi-tasking

Communication

Team coordination

Job description

Jw Logistics Operations Llc is seeking a dispatch specialist to execute the dispatch process supporting Operations, delivering excellent customer service to drivers and customers, and optimizing routes for cost efficiency.

The role requires 2+ years in transportation/dispatch, warehouse or driving experience, and strong proficiency with Microsoft Office. Expect early morning shifts with potential 2nd/3rd shifts in a fast-paced environment, and light lifting.