Transportation & Dispatch Operations Lead

The Home Depot; San Jose (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

The Home Depot in San Jose is seeking a logistics professional to manage daily delivery operations and optimize routing and scheduling. You will monitor operations, support drivers, and ensure dispatch readiness while coordinating with 3PL partners.

Join a team focused on safety, efficiency, and excellent service, train new colleagues, review performance metrics, and drive continuous improvements in delivery accuracy and respond to service exceptions.

Qualifications

• Transportation operations experience required.
• Routing and dispatching experience essential.
• Warehouse management experience advantageous.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions
• Support drivers and customer service teams with real-time troubleshooting
• Train and onboard new team members
• Build, manage, and adjust office and driver schedules
• Order and maintain office supplies
• Prepare delivery manifests and ensure dispatch readiness
• Collaborate with routing and driver managers to optimize performance
• Review payroll and resolve discrepancies
• Process reschedules, cancellations, and customer service exceptions
• Oversee inbound and outbound logistics at 3PL locations
• Track recycling and waste levels and recommend operational improvements

Skills

Transportation operations

Routing and dispatching

Warehouse management

Job description

The Home Depot in San Jose is seeking a logistics professional to manage daily delivery operations and optimize routing and scheduling. You will monitor operations, support drivers, and ensure dispatch readiness while coordinating with 3PL partners.

Join a team focused on safety, efficiency, and excellent service, train new colleagues, review performance metrics, and drive continuous improvements in delivery accuracy and respond to service exceptions.