Logistics Operations Lead: Routing, Dispatch & Team Support

Temco Logistics LLC; Fargo (ND); On-site; USD 65,000 - 90,000; Full time

Job summary

Temco Logistics LLC, a proud Home Depot subsidiary, seeks an organized Operations Manager to support delivery and customer service teams. You will ensure smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment.

Responsibilities include monitoring deliveries, training staff, managing schedules, overseeing 3PL logistics, and driving process improvements with a focus on efficiency and service quality.

Qualifications

• Must have hands-on experience with transportation operations and carrier coordination.
• Experience routing and dispatching to optimize delivery performance.
• Background in warehouse management and inventory control.

Responsibilities

• Monitor daily delivery operations and resolve service exceptions.
• Support drivers and customer service teams with real-time troubleshooting.
• Train and onboard new team members.
• Build, manage, and adjust office and driver schedules.
• Order and maintain office supplies.
• Prepare delivery manifests and ensure dispatch readiness.
• Collaborate with routing and driver managers to optimize performance.
• Review payroll and resolve discrepancies.
• Process reschedules, cancellations, and customer service exceptions.
• Oversee inbound and outbound logistics at 3PL locations.
• Track recycling and waste levels and recommend operational improvements.
• Track delivery exceptions and ensure timely resolution.
• Monitor compliance with check-ins, paperwork, and routing standards.
• Review next-day delivery plans and adjust schedules as needed.
• Submit nightly operations recap reports.
• Attend weekly planning and operations meetings.
• Conduct inventory checks and order supplies.

Skills

Transportation ops

Routing & dispatching

Warehouse management

Job description

Temco Logistics LLC, a proud Home Depot subsidiary, seeks an organized Operations Manager to support delivery and customer service teams. You will ensure smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment.

Responsibilities include monitoring deliveries, training staff, managing schedules, overseeing 3PL logistics, and driving process improvements with a focus on efficiency and service quality.