Transportation Broker

Kenan Advantage Group (KAG); Canton (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Kenan Advantage Group (KAG) is seeking a driven Cradle-to-Grave Logistics Broker to own the full lifecycle of freight transactions—from onboarding shippers to sourcing carriers and final delivery.

You will build a personal book of business, negotiate rates, manage shipments, and maintain strong customer relationships in a fast-paced environment with performance-based earnings.

Qualifications

• Must have B2B inside sales or transferable account management experience.
• Bachelor's degree is required.
• 2–5 years of freight brokerage or 3PL experience preferred.
• Strong negotiation and communication skills.

Responsibilities

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals.
• Build and manage a personal book of business and negotiate competitive freight rates.
• Source and vet qualified carriers and manage rate negotiations to maximize margin.
• Coordinate and dispatch shipments, track loads, and communicate updates to customers.

Skills

Inside sales (B2B)

Account management

Negotiation skills

Communication skills

Multitasking

Organizational skills

Relationship development

Education

Bachelor's degree

Tools

TMS

Microsoft Office

Google Workspace

Job description

Position Summary

KAG Logistics is seeking a driven, results-oriented Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery. This role is responsible for building a book of business, maintaining strong customer relationships, and ensuring seamless execution of shipments.

The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings.

Key Responsibilities

Sales & Business Development

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals
• Build and manage a personal book of business
• Negotiate competitive freight rates with customers
• Identify opportunities for growth within existing accounts

Carrier Procurement & Management

• Source and vet qualified carriers
• Negotiate rates to maximize margin while ensuring service reliability
• Develop and maintain strong carrier relationships
• Ensure all carriers meet compliance and insurance requirements

Freight Operations

• Coordinate and dispatch shipments from pickup through delivery
• Track loads and proactively communicate updates to customers
• Troubleshoot and resolve service issues in real time
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing

Financial Management

• Manage gross margin on each load
• Accurately input load details into TMS
• Assist with billing and collections as needed
• Monitor profitability and KPIs

Qualifications

• Must have business-to-business inside sales, and/or transferable customer account management experience.
• Must have a bachelor's degree
• 2-5 years of freight brokerage or 3PL experience preferred
• Proven ability to develop and manage customer relationships
• Strong negotiation skills
• Excellent verbal and written communication
• Ability to multitask and manage high shipment volume
• Proficient in TMS systems and Microsoft Office/Google Workspace
• Highly organized and detail-oriented

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.

All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.