End-to-End Freight Broker

KAG LOGISTICS INC; North Canton (OH); On-site; USD 55,000 - 90,000; Full time

Job summary

KAG Logistics is seeking a driven Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery.

The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings. Build a book of business, strengthen customer relationships, and ensure seamless shipment execution.

Qualifications

• Must have business to business inside sales, and / or transferable customer account management experience.
• Must have a bachelor’s degree.
• 2-5 years of freight brokerage or 3PL experience preferred.
• Proven ability to develop and manage customer relationships.
• Strong negotiation skills.
• Excellent verbal and written communication.
• Ability to multitask and manage high shipment volume.
• Proficient in TMS systems and Microsoft Office/Google Workspace.
• Highly organized and detail-oriented.

Responsibilities

• Prospect and develop new shipper relationships through cold calling, email outreach, networking, and referrals.
• Build and manage a personal book of business.
• Negotiate competitive freight rates with customers.
• Identify opportunities for growth within existing accounts.
• Source and vet qualified carriers.
• Negotiate rates to maximize margin while ensuring service reliability.
• Develop and maintain strong carrier relationships.
• Ensure all carriers meet compliance and insurance requirements.
• Coordinate and dispatch shipments from pickup through delivery.
• Track loads and proactively communicate updates to customers.
• Troubleshoot and resolve service issues in real time.
• Manage documentation including rate confirmations, BOLs, PODs, and invoicing.
• Manage gross margin on each load.
• Accurately input load details into TMS.
• Assist with billing and collections as needed.
• Monitor profitability and KPIs.

Skills

Negotiation skills

Verbal and written communication

Multitasking

Customer relationship management

Education

Bachelor's degree

Tools

TMS systems

Microsoft Office / Google Workspace

Job description

KAG Logistics is seeking a driven Cradle-to-Grave Logistics Broker to manage the full lifecycle of freight transactions—from prospecting and onboarding shippers to carrier sourcing, rate negotiation, dispatch, and final delivery.

The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and is motivated by performance-based earnings. Build a book of business, strengthen customer relationships, and ensure seamless shipment execution.