Transplant Care Liaison — Clinical Educator (Remote)

CareDx, Inc.; Annapolis (MD); Remote; USD 84,000 - 105,000; Full time

Benefits offered by this job

Competitive base salary

Incentive compensation

Health and welfare benefits

Gym reimbursement

401(k) savings plan match

Employee Stock Purchase Plan

Pre-tax commuter benefits

Job summary

CareDx, Inc. is a leading precision medicine solutions company focused on transplant patients and caregivers. We seek a Clinical Liaison to support transplant centers with CareDx’s laboratory tests, coordinate workflows, and resolve inquiries.

You will liaise with clinicians, nurses, and lab staff to ensure timely delivery of services and maintain patient-focused communication. This role requires 5+ years of transplant experience, RN degree, and 25–30% field travel, with proficiency in Excel and

Qualifications

• RN degree required.
• 5+ years transplant experience preferred.
• Certified Clinical Transplant Coordinator (CCTC) preferred.
• 25-30% field travel within assigned geography.
• Proficiency in reporting and data analytics tools like Excel and Salesforce.

Responsibilities

• Responsible for patient management, supporting CareDx’s transplant offerings.
• Work with transplant center staff as a Clinical Educator to streamline workflows.
• Act as liaison between customers and internal teams to ensure timely delivery of solutions.
• Respond to external requests including order entry, results, reporting, and reimbursement.
• Coordinate blood draw logistics and ensure compliant orders.
• Lead operational efficiency exercises and identify process improvements.
• Coordinate timely processing for samples and inquiries.
• Maintain compliance with HIPAA, CLIA, FDA, and related regulations.
• Field travel within geography for business reviews and product updates.

Skills

Field travel readiness

Cross-functional collaboration

Verbal & written communication

Problem solving

Education

RN degree

Certified Clinical Transplant Coordinator (CCTC)

Tools

Excel

Salesforce.com

Job description

CareDx, Inc. is a leading precision medicine solutions company focused on transplant patients and caregivers. We seek a Clinical Liaison to support transplant centers with CareDx’s laboratory tests, coordinate workflows, and resolve inquiries.

You will liaise with clinicians, nurses, and lab staff to ensure timely delivery of services and maintain patient-focused communication. This role requires 5+ years of transplant experience, RN degree, and 25–30% field travel, with proficiency in Excel and