RN Clinical Educator - Transplant Liaison

CareDx; Dallas (TX); Remote; USD 84,000 - 105,000; Full time

Benefits offered by this job

Health and welfare benefits

Gym reimbursement

Paid leave for organ donation

Job summary

CareDx, Inc. is seeking a Clinical Liaison to support transplant centers and patients across the United States. You will engage with medical professionals to provide proactive problem resolution and ensure long-term success of CareDx transplant offerings.

The role resides within the commercial team, supporting daily operations, patient coordination, and cross-functional collaboration to deliver CareDx solutions in a compliant, timely manner.

Qualifications

• RN degree required.
• 5+ years transplant experience preferred.
• Certified Clinical Transplant Coordinator (CCTC) preferred.
• 25-30% field travel within assigned geography.
• Ability to thrive independently and in a team environment.
• Proficiency in reporting and data analytics tools like Excel, Salesforce.com.

Responsibilities

• Coordinate patient management focusing on CareDx’s laboratory tests.
• Act as Clinical Educator to streamline transplant workflows.
• Liaise between customers and cross-functional internal teams to ensure timely delivery of CareDx solutions.
• Respond to external requests including order entry, results, reporting, and reimbursement.
• Coordinate blood draw logistics with patients and ensure compliant orders.
• Lead process improvements for healthcare providers and transplant centers.
• Ensure timely processing of samples and inquiries.
• Maintain HIPAA, CLIA, FDA, and related regulatory compliance.

Skills

Excel

Salesforce

Education

RN degree

Tools

Salesforce.com

Excel

Job description

CareDx, Inc. is seeking a Clinical Liaison to support transplant centers and patients across the United States. You will engage with medical professionals to provide proactive problem resolution and ensure long-term success of CareDx transplant offerings.

The role resides within the commercial team, supporting daily operations, patient coordination, and cross-functional collaboration to deliver CareDx solutions in a compliant, timely manner.