Transplant Administrative Lead & Care Coordinator

UC San Diego Health; San Diego (CA); On-site; USD 60,000 - 81,000; Full time

Job summary

UC San Diego Health is seeking an Administrative Coordinator for the post-kidney and liver transplant practice. You will coordinate scheduling, documentation, and communications between patients, physicians, and staff, while maintaining the transplant database and calendars.

The role requires strong MS Office skills, attention to detail, and the ability to handle confidential information in a fast‑paced healthcare system.

Qualifications

• Associate's degree or combination of education and experience.
• Minimum of one (1) year administrative experience in a large, complex healthcare system or relevant experience.
• Experience performing technical, specialized, complex office administrative work requiring the use of independent judgment.
• Advanced skill in MS Office: ability to efficiently draft correspondence in Word, create reports in Excel and develop professional PowerPoint presentations and conduct complex calendaring in Outlook.
• Requires excellent ability to multitask with demanding timeframes.
• Expert knowledge of medical center processes, protocols and procedures.
• Advanced political acumen and sensitivities to the differing perspectives and political circumstances within all levels of the Health System and external constituencies.
• Advanced analytical/problem-solving skills.
• Advanced service orientation and attention to detail
• Excellent skills to communicate and influence effectively with all levels of staff, physicians, patients and external constituents, both verbally and in writing.
• Mid-to large size project management skills.
• Excellent skills in collaboration, advising and counseling skills.
• Ability to use a high level of discretion and maintain all confidentiality.

Responsibilities

• Register patients and schedule clinic and procedure appointments.
• Verify insurance coverage, authorization, and billing eligibility.
• Serve as an administrative lead and liaison between clinical and business operations.
• Maintain transplant database and calendar management for meetings and appointments.
• Triage incoming calls and distribute information to patients and staff.
• Prepare and distribute clinic notes to referring physicians and medical records.
• Communicate with faculty, staff, and external organizations as needed.
• Perform other related duties to support patient services.

Skills

MS Office

Calendaring

Verbal & written communication

Confidentiality

Analytical thinking

Multitasking

Project coordination

Interpersonal skills

Education

Associate's degree or equivalent

Bachelor's degree (preferred)

Tools

Epic EMR

Job description

UC San Diego Health is seeking an Administrative Coordinator for the post-kidney and liver transplant practice. You will coordinate scheduling, documentation, and communications between patients, physicians, and staff, while maintaining the transplant database and calendars.

The role requires strong MS Office skills, attention to detail, and the ability to handle confidential information in a fast‑paced healthcare system.