Transition Programs Manager - Army TAP Center Operations

CALIBRE Systems, Inc.; Hawaii; On-site; USD 68,000 - 84,000; Full time

Job summary

CALIBRE Systems, Inc. leads Army Transition Assistance Program operations at an assigned installation. The Contract Installation Manager oversees TAP activities, ensures quality service delivery, and collaborates with Government personnel and community stakeholders to support Soldier transitions.

This role requires strong leadership, organizational, and customer service skills, with responsibility for staff supervision and contract compliance. On-site, full-time position in Hawaii.

Qualifications

• Strong leadership and customer service abilities demonstrated in complex programs.
• Experience managing operational activities and staff in civilian-military contexts.
• Excellent organizational, communication, and stakeholder engagement skills.

Responsibilities

• Direct daily TAP Center operations and staffing coverage.
• Coordinate workshops, counseling, and transition activities.
• Ensure services meet curriculum, policy, and performance standards.
• Supervise counselors, assign workload, and monitor performance.
• Review attendance, appointments, feedback, and case documentation.
• Provide weekly updates on accomplishments, risks, and resource needs.

Skills

Leadership

Customer service

Organizational skills

Stakeholder engagement

Program management

Data reporting

Job description

CALIBRE Systems, Inc. leads Army Transition Assistance Program operations at an assigned installation. The Contract Installation Manager oversees TAP activities, ensures quality service delivery, and collaborates with Government personnel and community stakeholders to support Soldier transitions.

This role requires strong leadership, organizational, and customer service skills, with responsibility for staff supervision and contract compliance. On-site, full-time position in Hawaii.