Army TAP Installation Operations Leader

Caliber Systems Inc.; United States; Remote; USD 52,000 - 70,000; Full time

Job summary

CALIBRE is seeking a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation. You will serve as the primary contractor representative, overseeing daily TAP activities, coordinating with Government personnel and community stakeholders, and ensuring high-quality service delivery to Soldiers transitioning from military to civilian life.

The role requires strong leadership, stakeholder engagement, and organizational skills.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Minimum of two (2) years of experience with Army Transition Assistance Program (TAP) in career counseling, transition assistance, workforce development, or a related field.
• Experience coordinating schedules, personnel, stakeholder activities, and customer-facing operations.
• Experience supporting program execution, service delivery, and operational management activities.
• Demonstrated ability to monitor performance, identify issues, and implement effective corrective actions.

Responsibilities

• Manage daily TAP operations and staffing coverage.
• Serve as primary contractor point of contact for Government personnel and stakeholders.
• Coordinate workshops, counseling sessions, Capstone activities, and job hiring events.
• Ensure services align with curriculum, Army policies, and performance standards.
• Supervise counselors and liaison personnel, including workload and training compliance.
• Monitor attendance, appointments, data entry, and site reporting requirements.
• Provide weekly updates to Regional Leadership on progress and risks.
• Resolve site-level issues with facilities, property, and system access.
• Support hiring, onboarding, CAC, and knowledge transfer activities.
• Perform Transition Counselor duties to maintain service continuity.

Skills

Leadership

Customer service

Communication

Data analysis

Office suite

Staff coordination

Education

Bachelor's degree

Job description

CALIBRE is seeking a Contract Installation Manager to lead Army Transition Assistance Program operations at an assigned installation. You will serve as the primary contractor representative, overseeing daily TAP activities, coordinating with Government personnel and community stakeholders, and ensuring high-quality service delivery to Soldiers transitioning from military to civilian life.

The role requires strong leadership, stakeholder engagement, and organizational skills.