TAP Center Ops Lead - Army Transition (Hawaii)

CALIBRE Systems, Inc.; Honolulu (HI); On-site; USD 65,000 - 88,000; Full time

Job summary

CALIBRE Systems, Inc. seeks a Contract Installation Manager to lead Army Transition Assistance Program operations at Ft. Shafter, Hawaii.

You will oversee TAP services, supervise staff, and coordinate with Government personnel to ensure high-quality, compliant transition support for Soldiers. The role requires strong leadership, customer service, and program-management skills, with emphasis on policy adherence, performance monitoring, and stakeholder engagement.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum of two years of experience with Army TAP or related transition programs.
• Experience coordinating schedules, personnel, stakeholder activities, and customer-facing operations.
• Experience supporting program execution, service delivery, and operational management.
• Demonstrated ability to monitor performance and implement corrective actions.

Responsibilities

• Manage daily TAP Center operations, staffing, scheduling, facilities, and service delivery.
• Act as principal contractor point of contact for Government personnel and stakeholders.
• Coordinate workshops, counseling sessions, Capstone activities, and hiring events.
• Ensure services adhere to curriculum, Army policies, and performance standards.
• Supervise counselors and liaison staff, including workloads and training compliance.
• Monitor attendance, appointments, data entry, and site reporting requirements.
• Provide weekly operational updates to Regional Leadership with risks and resources.
• Resolve site-level issues involving facilities, equipment, and access permissions.
• Support hiring, onboarding, CAC/badging, and network access activities.
• Perform Transition Counselor duties as needed to maintain service continuity.

Skills

Leadership

Customer service

Stakeholder engagement

Written and verbal communication

Operations management

Scheduling

Facilitation

Multitasking

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

CALIBRE Systems, Inc. seeks a Contract Installation Manager to lead Army Transition Assistance Program operations at Ft. Shafter, Hawaii.

You will oversee TAP services, supervise staff, and coordinate with Government personnel to ensure high-quality, compliant transition support for Soldiers. The role requires strong leadership, customer service, and program-management skills, with emphasis on policy adherence, performance monitoring, and stakeholder engagement.