Transition of Care (TOC) Community Doula Mentor

Hackensack Meridian Health; Woodbridge Township (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Hackensack Meridian Health is seeking an experienced Transition of Care (TOC) Community Doula Mentor to support the integration of community doulas into a hospital-based care team. The role provides onboarding, coaching, and ongoing support to doulas across New Jersey, ensuring role clarity and retention within the network.

The successful candidate will have 3+ years as a certified community doula, with strong mentoring abilities, cultural responsiveness, and proficiency with hospital workflows.

Qualifications

• Must have 3+ years as a certified community doula, including labor and birth support.
• Experience mentoring, precepting, training, or coaching peers in clinical or community settings.
• Reliable transportation for travel across service area; flexible nights/weekends as needed.
• Knowledge of hospital-based maternal health care delivery and doula scope of practice.
• Strong written and verbal communication; empathy, discretion, professionalism.

Responsibilities

• Support integration of community doulas into the maternal health care team.
• Provide onboarding, coaching, and ongoing support to new doulas.
• Serve as a dedicated point of contact for doulas navigating hospital practice.

Skills

Doula experience (3+ years)

Mentoring & coaching

Communication skills

Culturally responsive support

Organization & problem-solving

Education

High School Diploma or GED

Certified Doula

BLS/CPR Certification

EPIC EHR knowledge (preferred)

Tools

EPIC EHR

Job description

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Transition of Care (TOC) Community Doula Mentor

is an experienced, certified community doula who supports the successful integration of community doulas into an interdisciplinary maternal health clinical care team within a clinical setting. Provides structured onboarding, coaching, and ongoing support to newly hired and/or newly trained community doulas as they transition onto the care team, and serves as a dedicated point of contact for doulas navigating hospital-based practice. This role also supports newly trained community doulas referred from doula training organizations across New Jersey, helping to build a sustainable, well-prepared community doula workforce. This position does not supervise or evaluate clinical care; rather, the role strengthens doula confidence, professional practice, role clarity, and retention across the network.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of 3 or more years of active experience as a certified community doula, including direct labor and birth support.
• Demonstrated experience mentoring, precepting, training, or coaching peers in a clinical, community-based, or educational setting.
• This regional position requires reliable transportation for travel throughout the service area and flexible availability to support doulas across varied shifts, including nights and weekends as needed.
• Working knowledge of hospital-based maternal health care delivery, interdisciplinary team structure, and doula scope of practice.
• Knowledge of health-related social needs and their impact on maternal and infant outcomes.
• Ability to provide culturally responsive, patient- and peer-centered support with a high degree of empathy, discretion, and professionalism.
• Strong organizational, critical thinking, conflict-resolution, and problem-solving skills.
• Accustomed to working in a fast-paced team environment, prioritizing tasks, and acting professionally under pressure.
• Excellent written and verbal communication skills, including the ability to deliver constructive feedback.
• Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.

Education, Knowledge, Skills and Abilities Preferred:

• Prior experience working within a hospital or clinical setting as an embedded or contracted doula.
• Experience with electronic health record (EHR) systems, such as EPIC.
• Experience partnering with doula training organizations, community-based organizations, or workforce development programs.
• Formal training in adult learning, mentorship, precepting, coaching, or facilitation.
• Bilingual skills.

Licenses and Certifications Required:

• Certified Doula from a nationally recognized organization (e.g., DONA, CAPPA, DTI, Children's Home Society of NJ, AMAR Community-Based Doula Program, Uzazi Village Training, Partnership for Maternal & Child Health of Northern New Jersey (Community of Caring)).
• Current Basic Life Support (BLS/CPR) certification.

Licenses and Certifications Preferred:

• Dual certification as both a Birth and Postpartum Doula.
• New Jersey Community Doula certification or completion of a state-recognized community doula training program.
• Additional certifications, such as Certified Lactation Counselor (CLC), Childbirth Educator (CBE), or in perinatal mental health.
• A professional license in a related field (e.g., LPN, Social Work).
• Interpreter training (if bilingual).