Transition Lead: Change & Client Onboarding Excellence

ISS Facility Services - North America; Burbank (CA); On-site; USD 63,000 - 96,000; Full time

Job summary

ISS Facility Services - North America is seeking a Transition Coordinator to lead the mobilization of new client contracts across our facility and food service operations. This role works with Transition Managers and cross-functional teams to ensure smooth account transitions that meet ISS standards.

The ideal candidate will bring 3+ years of project management and facilities management experience, with strong communication skills and a proven ability to drive process improvements in a dynamic

Qualifications

• 3+ years of project management experience.
• 3+ years of facilities management experience.
• Experience managing operational projects within facility services or related industries.
• Strong understanding of operational planning, execution, and effectiveness.
• Previous P&L operational experience within the facilities industry preferred.

Responsibilities

• Coordinate transition activities for new facility and food service contracts.
• Develop and maintain transition plans, timelines, and status reports.
• Partner with Transition Managers and cross-functional teams.
• Ensure transition quality, compliance, and service delivery standards.
• Support onboarding and client engagement during transitions.

Skills

Project management

Facilities management

P&L experience

Stakeholder communication

Cross-functional collaboration

Job description

ISS Facility Services - North America is seeking a Transition Coordinator to lead the mobilization of new client contracts across our facility and food service operations. This role works with Transition Managers and cross-functional teams to ensure smooth account transitions that meet ISS standards.

The ideal candidate will bring 3+ years of project management and facilities management experience, with strong communication skills and a proven ability to drive process improvements in a dynamic