Transit Partner Onboarding Specialist (L2+)

1063 Accenture Flex LLC Company; Mountain View (CA); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term disability coverage

401(k) plan

Paid time off

Job summary

Accenture is seeking a L2+ Onboarding Agent (Transit) to scale transit partner onboarding, moving from manual workflows to standardized automated processes and supporting our 2026 partner roadmap in a hybrid San Jose, CA setting.

You will collaborate with Partner Eng, Engineering and PSE teams, manage partner timelines, improve test pass rates, and drive continuous improvement to reduce TTR and increase partner satisfaction.

Qualifications

• Minimum 3 years of experience in program management, release management, or engineering management on complex software projects.
• Cross-functional collaboration with internal Engineering, PSE, and GOC teams to drive partner success and meet SLAs.
• Bachelor’s degree in computer science or a related technical field, or equivalent practical experience.

Responsibilities

• Agency Onboarding Process Definition: transform onboarding processes into a scalable documentation suite with tests and reviews.
• Partner Project Management: coordinate timelines and act as the bridge between partners and internal teams.
• Continuous Improvement: identify bottlenecks and improve tracking to reduce TTR and boost partner satisfaction.

Skills

Program management

Release management

Engineering management

Cross-functional collaboration

Education

Bachelor’s degree in computer science or related field

Tools

G3doc

PLX/SQL

Buganizer

Job description

Accenture is seeking a L2+ Onboarding Agent (Transit) to scale transit partner onboarding, moving from manual workflows to standardized automated processes and supporting our 2026 partner roadmap in a hybrid San Jose, CA setting.

You will collaborate with Partner Eng, Engineering and PSE teams, manage partner timelines, improve test pass rates, and drive continuous improvement to reduce TTR and increase partner satisfaction.