Student Transit Partnerships Lead

Via; San Francisco (CA); Vor Ort; USD 70.000 - 80.000; Vollzeit

Benefits dieser Stelle

Health coverage

Dental & Vision plans

401(k) with company match

Parental leave

PTO 20 days

Equity

Wellness perks

Zusammenfassung

Via is seeking a Partner Success Associate to join the Student Transit team in San Francisco. You will be the primary liaison for school district leadership and operators, focusing on trusted relationships and high-quality service delivery.

You will analyze performance data to drive routing improvements, manage renewals and expansions, and collaborate with product and operations to scale the program nationally. Travel around 50% is required, and a customer-first mindset is essential.

Qualifikationen

• Client-facing work experience or exposure.
• Ability to analyze operational data and translate insights into actions.
• Self-motivated with proactive problem-solving.
• Excellent written and verbal communication skills.

Aufgaben

• Build trusted partner relationships with school district leadership and operators.
• Analyze transit performance data and recommend improvements for routing, safety, and efficiency.
• Lead contract renewals and service expansions with customers to drive adoption and revenue.
• Advocate for partner needs internally with product, operations, deployment, and marketing teams.
• Deliver clear updates to diverse audiences, from school boards to frontline staff.
• Help establish playbooks, metrics, and workflows to scale the Student Transit vertical nationally.

Kenntnisse

Client-facing

Analytics

Self-starter

Strong communicator

Travel-ready

Jobbeschreibung

Via is seeking a Partner Success Associate to join the Student Transit team in San Francisco. You will be the primary liaison for school district leadership and operators, focusing on trusted relationships and high-quality service delivery.

You will analyze performance data to drive routing improvements, manage renewals and expansions, and collaborate with product and operations to scale the program nationally. Travel around 50% is required, and a customer-first mindset is essential.