Transit Ops Specialist: Inbound & Outbound

Amazon; Indiana (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Disability accommodations

Recruiting partner support

Job summary

ASSPL - Telangana - D82 is seeking a Trans Ops Representative to support NOC operations within Amazon's Transportation Execution network. You will coordinate information flow between carriers, vendors, hubs, and fulfillment centers and address issues impacting customer experience and on-time delivery.

The role covers inbound and outbound activities, requiring clear written and verbal communication, data analysis, and the ability to escalate and drive timely resolutions while maintaining service

Qualifications

• Bachelor’s degree
• 12-24 months of work experience
• Good communication skills - Trans Ops Representative will be facilitating flow of information between external
• Proficiency in Excel (pivot tables, vlookups)
• Demonstrated ability to work in a team in a very dynamic environment

Responsibilities

• Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)
• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum.
• Providing real-time customer experience

Skills

Communication

Teamwork

Education

Bachelor’s degree

Tools

Excel

Pivot Tables

VLOOKUP

Job description

ASSPL - Telangana - D82 is seeking a Trans Ops Representative to support NOC operations within Amazon's Transportation Execution network. You will coordinate information flow between carriers, vendors, hubs, and fulfillment centers and address issues impacting customer experience and on-time delivery.

The role covers inbound and outbound activities, requiring clear written and verbal communication, data analysis, and the ability to escalate and drive timely resolutions while maintaining service