Transportation Operations Specialist

Amazon; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Amazon ROW IB is seeking a Transportation Representative to support daily operational activities across INFCs, ensuring earliest appointments for sellers and addressing vendor/seller requests. You will facilitate information flow between stakeholders, resolve issues, and uphold program standards for individual and team performance.

The role emphasizes data analysis, timely decision-making, and clear communication while maintaining high standards and ownership in a dynamic environment.

Qualifications

• Bachelor’s degree or higher (or equivalent)
• Strong analytical and detail-oriented mindset
• Excellent written and verbal communication across levels (internal, partner, and customer)
• Ability to manage time efficiently and meet goals

Responsibilities

• Resolve seller/vendor requests via email, calls, and ticketing in a timely manner
• Analyze data to identify trends and drive seller experience without compromising timelines
• Communicate clearly in English both in writing and verbally to various stakeholders

Skills

Analytical skills

Attention to detail

Effective communication

Time management

Communication across levels

Education

Associate degree or higher

Tools

SQL

Job description

Amazon ROW IB is seeking a Transportation Representative to support daily operational activities across INFCs, ensuring earliest appointments for sellers and addressing vendor/seller requests. You will facilitate information flow between stakeholders, resolve issues, and uphold program standards for individual and team performance.

The role emphasizes data analysis, timely decision-making, and clear communication while maintaining high standards and ownership in a dynamic environment.