Transit Operations & Support Coordinator I–II

Metropolitan Transportation Authority (MTA); New York (NY); On-site; USD 57,000 - 67,000; Full time

Job summary

Metropolitan Transportation Authority seeks a Transit Support Coordinator I & II to supervise traffic checkers, assign tasks across Field, Shop and Control Desk operations, and ensure accurate data collection and reporting. The role emphasizes safety, instruction, and coordination of daily service notices and customer information.

Candidates must have a high school diploma or equivalent with data/stock experience or an associates degree, plus familiarity with MS Office and the ability to work

Qualifications

• A four-year high school diploma or equivalent with 1 year of experience in data collection/analysis or warehousing functions.
• An associate degree or completion of two years (60 credits) from an accredited college.
• One year of experience as Transit Support Coordinator, Level I is required for Level II placement.

Responsibilities

• Supervise traffic checkers and assign tasks in Field, Shop and Control Desk operations.
• Must be able to operate a transit vehicle.
• Train and supervise Level I personnel; monitor material usage and survey data quality.

Skills

Verbal communication

Written communication

Tech writing

Driver's license NYS

MS Excel

MS Word

PowerPoint

Multi-tasking

Independent work

Education

High school diploma or equivalent with 1 year data/stock/ data analysis experience

Associate degree or 60 credits from an accredited college

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

PowerPoint

Job description

Metropolitan Transportation Authority seeks a Transit Support Coordinator I & II to supervise traffic checkers, assign tasks across Field, Shop and Control Desk operations, and ensure accurate data collection and reporting. The role emphasizes safety, instruction, and coordination of daily service notices and customer information.

Candidates must have a high school diploma or equivalent with data/stock experience or an associates degree, plus familiarity with MS Office and the ability to work