Transit Operations Supervisor: Driver Training & Service

Via; Mobile (AL); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Job summary

Via is seeking a full-time Road Supervisor in Mobile, AL, responsible for overseeing service operations for The Wave. This role involves managing driver performance, conducting training, and resolving customer service issues. Candidates should have a minimum of 3 years in transportation with supervisory experience, hold a valid CDL, and be skilled in interpersonal communication. Compensation ranges from $50,000 to $54,000 annually, with a comprehensive benefits package including health and retirement options.

Qualifications

• Minimum of 3 years in transportation services, with at least 1 year in a supervisory role.
• Hold a valid Commercial Driver’s License (CDL) and clean driving record.
• Ability to operate a wheelchair accessible vehicle.

Responsibilities

• Oversee service operations and supervise driver performance.
• Develop training programs for drivers.
• Handle customer service issues and resolve complaints.

Skills

Interpersonal skills

Communication

Customer service

Problem-solving

Operational management

Education

High school diploma or equivalent

Higher education in transportation or logistics preferred

Tools

Tablets

Google Suite

Job description

Via is seeking a full-time Road Supervisor in Mobile, AL, responsible for overseeing service operations for The Wave. This role involves managing driver performance, conducting training, and resolving customer service issues. Candidates should have a minimum of 3 years in transportation with supervisory experience, hold a valid CDL, and be skilled in interpersonal communication. Compensation ranges from $50,000 to $54,000 annually, with a comprehensive benefits package including health and retirement options.