Transit Service Supervisor & Driver Coach

Via Transportation, Inc.; Alabama; On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement benefits

Job summary

Via Transportation, Inc. is hiring a Service Supervisor in Mobile, AL to oversee service operations for The Wave. This full-time role involves supervising driver performance, training drivers, and managing incidents. Candidates need a minimum of 3 years in transportation services, at least 1 year in a supervisory position, and a valid CDL. The salary is within the range of $50,000 - $54,000 annually, along with a comprehensive benefits package.

Qualifications

• Must have a minimum of 3 years’ experience in transportation services.
• At least 1 year in a supervisory role is required.
• Must hold a valid Commercial Driver’s License (CDL) with a clean driving record.

Responsibilities

• Oversee service operations and supervise driver performance.
• Conduct performance evaluations and provide coaching to drivers.
• Handle customer service issues and resolve complaints.

Skills

Excellent communication skills

Interpersonal skills

Ability to handle stressful situations

Knowledge of Mobile, AL

Operation of wheelchair accessible vehicles

Education

High school diploma or equivalent

Higher education or certifications in transportation or logistics

Tools

Google Suite

Job description

Via Transportation, Inc. is hiring a Service Supervisor in Mobile, AL to oversee service operations for The Wave. This full-time role involves supervising driver performance, training drivers, and managing incidents. Candidates need a minimum of 3 years in transportation services, at least 1 year in a supervisory position, and a valid CDL. The salary is within the range of $50,000 - $54,000 annually, along with a comprehensive benefits package.