Transit Fleet Maintenance Scheduler & Service Desk Lead

Butler County Regional Transit Authority; Hamilton (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

OPERS pension

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 232 hours first year

Job summary

Butler County Regional Transit Authority is seeking a Fleet Service Writer to run the work order desk, manage the maintenance system, and ensure accurate meter readings, labor hours, and repair histories.

You will own the daily and weekly schedule, perform preventive maintenance planning, coordinate with Operations and vendors, and keep records that support regulatory reporting and fleet decisions.

Qualifications

• High school diploma or equivalent.
• 2+ years as a service writer, service advisor, maintenance planner, scheduler, or fleet coordinator.
• Real proficiency with a maintenance management system, fleet software, or dealership service software. Proof of competency required.
• Solid Excel and Outlook skills, and ability to learn new software quickly and then teach it to someone else.
• Comfort reading repair orders, service manuals, parts catalogs, and manufacturer bulletins.
• Strong communication skills to work with technicians, operators, dispatchers, vendors, and directors.
• Valid driver license and an acceptable driving record.

Responsibilities

• Run the work order desk. Open, assign, prioritize, and close every work order in our maintenance system; ensure accurate meter readings and repair history.
• Own the schedule: preventive maintenance by mileage, hours, calendar; inspections; warranty work and recalls; outside vendor work; build the daily/weekly plan.
• Be the bridge to Operations: coordinate with Dispatch, capture defect reports, and close the loop with the operator.
• Keep the record straight: maintain compliance data and production metrics used in leadership decisions.

Skills

High-level communication

2+ years service writer experience

Maintenance management system

Excel and Outlook

Reading repair orders

Driver license

Education

High school diploma or equivalent

Tools

Eptura Asset

Fleetio

Trapeze

RTA Fleet

Job description

Butler County Regional Transit Authority is seeking a Fleet Service Writer to run the work order desk, manage the maintenance system, and ensure accurate meter readings, labor hours, and repair histories.

You will own the daily and weekly schedule, perform preventive maintenance planning, coordinate with Operations and vendors, and keep records that support regulatory reporting and fleet decisions.