Transit Field Operations Supervisor

Omnitrans; San Bernardino (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Equal Employment Opportunity Employer

Job summary

Omnitrans in the San Bernardino Valley is seeking a highly skilled professional to supervise, coach and mentor the Agency's coach operators, ensuring efficient and courteous service.

The duties include monitoring routes, coordinating detours, supervising operator performance, handling incidents, and ensuring safety. The ideal candidate has supervisory experience and knowledge of transit operations and regulations.

Qualifications

• Two years post high school education and three years of recent transit operational experience, or a minimum of two years of relevant supervisory experience; or an equivalent combination of education and supervisory experience.
• Knowledge of transit operations and applicable laws and regulations; union contracts, rule books and progressive disciplinary procedures; basic accident investigation procedures; and two-way radio functions.
• Must be familiar with current business operating systems, software and programs.

Responsibilities

• Monitors daily performance/operation of fixed routes, including efficiency, system safety and on time performance; makes recommendations for adjustments.
• Monitors motor coaches on the road and determines location of bus stops, zones, and amenities; researches service and makes recommendations.
• Supervises and monitors operator performance including on-board ride checks and overall compliance with rules, regulations and safety requirements.
• Issues fare evasion citations and code enforcement.
• Assists operators with passenger relations and investigates customer complaints; acts as liaison for the Agency with the public and other departments.
• Responds to, investigates and submits reports on accidents, incidents and claims involving Agency vehicles and personnel.

Skills

Supervisory experience

Transit operations

Discipline coaching

Customer relations

Education

Two years post high school education

Three years transit operational experience

Job description

Omnitrans in the San Bernardino Valley is seeking a highly skilled professional to supervise, coach and mentor the Agency's coach operators, ensuring efficient and courteous service.

The duties include monitoring routes, coordinating detours, supervising operator performance, handling incidents, and ensuring safety. The ideal candidate has supervisory experience and knowledge of transit operations and regulations.