Transit Operations Supervisor – Field & Dispatch

Riverside Transit Agency; Riverside (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Riverside Transit Agency is seeking an Operations Supervisor to manage transit operations from base to on-street service. The role involves coaching operators, scheduling, and coordinating with contractors to ensure on-time performance and customer safety.

The position requires strong supervisory experience in a public transit environment, knowledge of DOT rules, and the ability to handle incidents and detours while maintaining service quality.

Qualifications

• Experience supervising unionized workforce.
• Strong communication and leadership abilities.
• Knowledge of transit operations and safety procedures.

Responsibilities

• Manage coach operators and assign runs to meet schedules.
• Oversee on-street service and respond to incidents or emergencies.
• Monitor attendance and enforce policies per the union contract and DOT rules.
• Coordinate with the contracted fixed route provider for safe, reliable service.
• Train and mentor operators; maintain operational records and logs.
• Ensure safe working environment and compliance with regulations.
• Assist the public and respond to complaints and feedback.
• Develop detours and communicate plans to staff and customers.

Skills

Supervisory experience

Public transit knowledge

Operations management

DOT rules compliance

Communication skills

Tools

Microsoft Office

Dispatch system

Job description

Riverside Transit Agency is seeking an Operations Supervisor to manage transit operations from base to on-street service. The role involves coaching operators, scheduling, and coordinating with contractors to ensure on-time performance and customer safety.

The position requires strong supervisory experience in a public transit environment, knowledge of DOT rules, and the ability to handle incidents and detours while maintaining service quality.