Transit Field Operations Supervisor

Newton; Hot Springs, Northern (AR, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

City of Hot Springs, Arkansas, is seeking a Transit Field Supervisor to manage intracity transit operations. The role supervises bus drivers and service personnel, plans routes, and monitors safety and compliance with federal regulations.

This position may fill in as a driver during shortages and requires CDL Class B with endorsement. Ideal candidates have a high school diploma or equivalent, plus transit industry experience and supervisory skills.

Qualifications

• High school diploma or equivalent; and two (2) years in the transit industry; some supervisory experience preferred; or any equivalent combination of education and experience.
• Must possess a valid Commercial Drivers License (Class B with P endorsement) and a clean driving record.
• Subject to pre-employment, random, post-accident, and reasonable suspicion drug and alcohol testing.

Responsibilities

• Makes daily trips along bus routes; observes route efficiency and manner in which drivers are performing their tasks and operating the buses.
• Advises and instructs drivers and service personnel on department policies and procedures and ensures compliance.
• Assists Resident Advisor in departmental planning, operational improvements, and budget monitoring.
• Answers complaints by the public.
• Collects fare boxes.
• Ensures system safety and security.
• Investigates accidents; performs related office paperwork and reporting in coordination with departmental administrative personnel.
• Supervises the work of bus drivers and service personnel; provides training and instruction; conducts employee performance appraisals; interviews job applicants.
• Assigns vehicles to routes and drivers.
• Works with Fleet Service regarding vehicle defects, repairs, availability, and preventive maintenance.
• Oversees the discipline of drivers and service personnel.
• Interacts with the public to observe and maintain customer relations.
• May act as Resident Advisor in his/her absence; may fill in for bus drivers when necessary.
• Performs any other related duties as required or assigned.
• Serve as a fill-in Bus Driver in the event of a driver shortage

Skills

Bus operations

Safety practices

Customer relations

Planning and scheduling

Preventive maintenance

Education

High school diploma or equivalent

2 years transit industry experience

Supervisory experience preferred

Job description

City of Hot Springs, Arkansas, is seeking a Transit Field Supervisor to manage intracity transit operations. The role supervises bus drivers and service personnel, plans routes, and monitors safety and compliance with federal regulations.

This position may fill in as a driver during shortages and requires CDL Class B with endorsement. Ideal candidates have a high school diploma or equivalent, plus transit industry experience and supervisory skills.