Transit Field Supervisor

Newton; Hot Springs, Northern (AR, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

City of Hot Springs, Arkansas, is seeking a Transit Field Supervisor to manage intracity transit operations. The role supervises bus drivers and service personnel, plans routes, and monitors safety and compliance with federal regulations.

This position may fill in as a driver during shortages and requires CDL Class B with endorsement. Ideal candidates have a high school diploma or equivalent, plus transit industry experience and supervisory skills.

Qualifications

• High school diploma or equivalent; and two (2) years in the transit industry; some supervisory experience preferred; or any equivalent combination of education and experience.
• Must possess a valid Commercial Drivers License (Class B with P endorsement) and a clean driving record.
• Subject to pre-employment, random, post-accident, and reasonable suspicion drug and alcohol testing.

Responsibilities

• Makes daily trips along bus routes; observes route efficiency and manner in which drivers are performing their tasks and operating the buses.
• Advises and instructs drivers and service personnel on department policies and procedures and ensures compliance.
• Assists Resident Advisor in departmental planning, operational improvements, and budget monitoring.
• Answers complaints by the public.
• Collects fare boxes.
• Ensures system safety and security.
• Investigates accidents; performs related office paperwork and reporting in coordination with departmental administrative personnel.
• Supervises the work of bus drivers and service personnel; provides training and instruction; conducts employee performance appraisals; interviews job applicants.
• Assigns vehicles to routes and drivers.
• Works with Fleet Service regarding vehicle defects, repairs, availability, and preventive maintenance.
• Oversees the discipline of drivers and service personnel.
• Interacts with the public to observe and maintain customer relations.
• May act as Resident Advisor in his/her absence; may fill in for bus drivers when necessary.
• Performs any other related duties as required or assigned.
• Serve as a fill-in Bus Driver in the event of a driver shortage

Skills

Bus operations

Safety practices

Customer relations

Planning and scheduling

Preventive maintenance

Education

High school diploma or equivalent

2 years transit industry experience

Supervisory experience preferred

Job description

Transit Field Supervisor

Department Intracity Transit

Pay Grade 13

FLSA Status

Safety Sensitive

Yes

Non-Exempt

Job Description

This job was posted by https://www.arjoblink.arkansas.gov : For moreinformation, please see: https://www.arjoblink.arkansas.gov/jobs/4835958

CITY OF HOT SPRINGS, ARKANSAS

To perform this job successfully, an individual must be able to performthe essential job functions satisfactorily. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential job functions herein described.

JOB SUMMARY

Performs responsible supervisory work relative to the operation of anintracity transit system.

ESSENTIAL JOB FUNCTIONS

• Makes daily trips along bus routes; observes route efficiency and mannerin which drivers are performing their tasks and operating the buses.
• Advises and instructs drivers and service personnel on departmentalpolicies and procedures and ensures compliance.
• Assists Resident Advisor in departmental planning, operationalimprovements, and budget monitoring.
• Answers complaints by the public.
• Collects fare boxes.
• Ensures system safety and security.
• Investigates accidents; performs related office paperwork and reportingin coordination with departmental administrative personnel. This includes the determinationof post-accident or reasonable suspicion drug and alcohol testing.
• Supervises the work of bus drivers and service personnel; providestraining and instruction; conducts employee performance appraisals; interviews job applicants.
• Assigns vehicles to routes and drivers.
• Works with Fleet Service regarding vehicle defects, repairs,availability, and preventive maintenance.
• Oversees the discipline of drivers and service personnel.
• Interacts with the public to observe and maintain customer relations.
• May act as Resident Advisor in his/her absence; may fill in for busdrivers when necessary.
• Performs any other related duties as required or assigned.
• Serve as a fill-in Bus Driver in the event of a driver shortage

Transit Field Supervisor Page 2 of 3

City of Hot Springs, Arkansas Prepared: June 2024

Supervision Received:

Works under general supervision of an administrative superior.

Supervision Exercised:

Monitors and directs the operation of fixed route and paratransitservices.

QUALIFICATIONS

Education and Experience:

• High school diploma or equivalent; and two (2) years in the transitindustry; some supervisory experience preferred; or any equivalent combination of education andexperience.

Licenses or Certifications:

• Must possess a valid Commercial Drivers License (Class B with Pendorsement) and a clean driving record.
• Subject to pre-employment, random, post-accident, and reasonablesuspicion drug and alcohol testing.

Knowledge, Skills and Abilities:

• Knowledge of the modern methods, techniques, and equipment involved inbus transportation systems including the use of specialized hardware andsoftware.
• Knowledge of the geographic and population characteristics of the city.
• Knowledge of safety practices and precautions.
• Knowledge of bus operations.
• Knowledge of pertinent rules and requirements of the Federal TransitAdministration and the Americans with Disabilities Act.
• Ability to contact the public and explain policies or resolve complaintsin a courteous manner.
• Ability to establish and maintain effective working relationships.
• Ability to plan, lay out, and develop routes and schedules; and tosupervise the work of drivers and service personnel.
• Ability to develop and institute preventive maintenance procedures.
• Ability to understand and carry out complex verbal and writteninstructions.
• Ability to maintain records and prepare reports.

PHYSICAL/MENTAL DEMANDS

Frequently stands, walks, talks, and hears; occas ionally sits; useshands to handle objects; reaches with hands and arms. Specific vision requirements include close, color,distance, peripheral, depth perception, and the ability to adjust focus; occasionally requiredto lift up to 25 pounds.

Transit Field Supervisor Page 3 of 3

City of Hot Springs, Arkansas Prepared: June 2024

WORK ENVIRONMENT

The noise level in the work environment is usually loud; exposed tooutdoor weather conditions and fumes or airborne particles; works near moving mechanical parts; atrisk of electrical shock.

EMPLOYEE ACKNOWLEDGEMENT

I hereby acknowledge receipt of the job description and cer