Transit Operations Supervisor: Dispatch & Safety

The Driver Provider; Claude (TX); On-site; USD 49,000 - 59,000; Full time

Job summary

The Driver Provider is seeking a Road Supervisor to ensure safe and efficient transit services. You will supervise Bus Operators and oversee field and office tasks, including dispatch from the Control Center and coordination with maintenance to meet revenue service needs.

You will manage manpower planning, safety compliance, and performance reporting while working across shifts, including weekends and holidays.

Qualifications

• Must have Class B or higher CDL with Passenger and air brake endorsements.
• Must obtain and maintain a DOT Physical examination.
• Minimum of 23 years of age.
• High school diploma or GED plus two years transit-related experience or training; college coursework preferred.
• Ability to read and comprehend instructions, memos, and write simple reports.
• Experience with word processing, spreadsheets, Internet/email/database software; basic computer skills required.
• Must read maps and know the service area.
• Ability to work flexible days including weekends and holidays.
• Must be hospitable and customer-service oriented.
• Provide complete and verifiable employment history (past 10 years).
• Must operate the company vehicle without DOT-prohibited adaptations.

Responsibilities

• Supervise end-to-end shuttle bus operations including planning, assigning and directing work.
• Supervise and instruct bus operators on safety, service, and scheduling.
• Dispatch replacement buses/operators for incidents or special services.
• Utilize operating systems to monitor, dispatch, and improve on-street service.
• Supervise special projects and events if service is impacted.
• Ensure a safe environment for service operation.
• Investigate accidents and complaints; file reports and guide future actions.
• Ensure employees are fit for duty.
• Fill open runs daily and project manpower needs.
• Coordinate with maintenance for efficient bus allocation.
• Perform day-to-day dispatch from Control Center and field locations.

Skills

CDL Class B+ with Passenger endors.

Air brake endorsement

DOT physical

Age 23+

Read maps

Computer skills

Flexible schedule

Bilingual a plus

Education

High school diploma or GED

Transit-related experience or training

College coursework preferred

Job description

The Driver Provider is seeking a Road Supervisor to ensure safe and efficient transit services. You will supervise Bus Operators and oversee field and office tasks, including dispatch from the Control Center and coordination with maintenance to meet revenue service needs.

You will manage manpower planning, safety compliance, and performance reporting while working across shifts, including weekends and holidays.