Early AM Transit Dispatcher - Keep Services On Time

Transdev North America; Redwood City (CA); On-site; USD 38,572 - 41,328; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision coverage

Life insurance

Sick days: 5 paid days

Holidays: 11 paid holidays

Vacation: one week after one year of continuous service

Job summary

A transportation services company in Redwood City is looking for a Dispatcher to oversee daily road service and ensure timely communication with Vehicle Operators. The role involves responding to service issues and providing customer support. Candidates should have a High School Diploma or GED and 1-3 years of dispatching experience is preferred. Other key aspects include strong communication skills and the ability to work various shifts. The position offers competitive hourly compensation and a comprehensive benefits package.

Qualifications

• 1-3 years of dispatching experience preferred.
• Available for an early AM shift, 3:00 am–11:30 am.
• Subject to DOT drug testing and physical.

Responsibilities

• Oversee assigned transit service and operators by monitoring trip performance.
• Serve as a key point of contact for customer inquiries.
• Manage emergency situations involving vehicle operators.
• Monitor daily service operations and respond quickly to conditions.
• Collaborate with internal teams for service reliability.

Skills

Strong verbal communication

Interpersonal skills

Customer service skills

Problem-solving abilities

Analytical abilities

Education

High School Diploma or GED

Job description

A transportation services company in Redwood City is looking for a Dispatcher to oversee daily road service and ensure timely communication with Vehicle Operators. The role involves responding to service issues and providing customer support. Candidates should have a High School Diploma or GED and 1-3 years of dispatching experience is preferred. Other key aspects include strong communication skills and the ability to work various shifts. The position offers competitive hourly compensation and a comprehensive benefits package.